Crystal Reports Courses

Crystal Reports is used to design and generate business reports from practically any data source.  It transforms data into meaningful information and allows stakeholders to make better business decisions.  Our Crystal Reports training courses will teach you the report building/processing skills needed to connect to databases, retrieve raw data, format it and create and present reports for widespread distribution.

We train on ALL versions of Crystal Reports, please call for older course outlines.

Crystal Reports Courses
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Crystal Reports 2016 Introduction course

2 days

Crystal Reports is a powerful reporting solution that helps you design, explore, visualise, and deliver reports.  This Crystal Reports 2016 Introduction course is designed to introduce delegates to the basic skills required to connect Crystal Reports to their databases to access data sources and generate customised reports that will better enable them to analyse and interpret data.

Topics include planning a report, creating a basic report, using the Report Explorer, record selection, sorting, grouping and summarizing, charting, basic formulas and exporting data.

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What will you learn?

At the end of this Crystal Reports 2016 Introduction course, delegates will have learned how to plan, create, modify and distribute meaningful reports.


Anyone needing to use Crystal Reports to create and distribute reports.

Course Contents

Report Design Concepts

  • Planning the content of the report
  • Manipulating data
  • Determining print area characteristics
  • Developing a prototype on paper

Report Design

  • Creating a new report
  • Exploring the report design environment
  • Putting objects in a report
  • Preview and save reports
  • Using the Report Explorer to view objects on reports

Record Selection

  • Defining the Select Expert
  • Understanding saved vs. refreshed data
  • Setting additional selection criteria
  • Modifying records using Formula Editor
  • Applying record selection on Date fields

Sorting, Grouping, and Summarising

  • Using the Sort and Group expert
  • Modifying groups
  • Creating nested or multiple groups
  • Reordering groups
  • Summarising records within groups
  • Using Grand Totals

Formatting for Presentation Quality

  • Inserting lines, boxes, and pictures
  • Using Text Objects
  • Alignment and Size
  • Applying specialised formatting
  • Using Templates


  • Defining linking concepts
  • Using different types of links

Formula Basics

  • Working with the Formula Editor
  • Basic number and date calculations
  • Using Boolean formulas
  • Using If-Then-Else formulas
  • Using string formulas
  • Dealing with Null values

Conditional Reports

  • Using the Highlighting Expert
  • Using Report Alerts

Section Formatting

  • Formatting using the Section Expert
  • Creating a summary report


  • Creating a chart using the Chart Expert
  • Customizing a chart

Distributing Data / Reports

  • Export to Word & Excel
  • Export to PDF
  • Create a Report Definition
  • Static reporting
  • Dynamic web reporting overview

Course Materials

Enliten IT will provide each delegate with a workbook and other useful reference materials where applicable.  These may be either paper based or in Adobe pdf format or a combination thereof.

“The presentation was excellent with examples to guide you.  Andre, Mimecast”The presentation was excellent


Delegates must complete the tutorial in the Crystal Reports User's Guide.

Additional Information

NOTE: We only offer the SAP Crystal Reports 2016 Introduction course on a private in-house basis.  For pricing and availability just pick up the phone and call us on 0845 1085481.

Enliten IT reserves the right to modify course content and materials as required in the interests of continuous course improvement, at any time, without notification.

The suggested course duration is a guideline.  Course topics and duration may be modified by the instructor based upon the knowledge and skill level of the course participants.