Microsoft Outlook and OneNote Courses

Our Microsoft Outlook courses are totally customisable to suit the way your organisation works.

We only offer Microsoft Outlook courses on a private in-house basis, so why not take advantage of this cost effective tailored training solution to get your employees internal communications fully up to speed.

Office 365 Outlook 2019 Introduction course

1 day course

This Office 365 Outlook 2019 Introduction course covers the basic skills required to manage email messages and tasks efficiently.

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What will you learn?

At the end of this Office 365 Outlook 2019 Introduction course, delegates will be able to communicate with others inside and outside their company, manage messages effectively, control and customise their emails and folders and apply a variety of useful time saving features

Audience?

This course is designed for people who rely on Outlook for e-mail communication both internally and with external customers.

Course Contents

E-Mail

Create, Reply & Forward
Address books (global & personal)
Create Distribution lists
Handling message options
Attachments:- Send, Receive, Preview
Printing messages
Save Drafts
Recall & Resend
Using Hyperlinks
Spell & Grammar checker
Conversations

Message Options

To:, Cc:, Bcc:
Sensitivity & Priority
Delay and Expirations
Categories
Read and Delivery Receipts
Rich Text v Plain Text v HTML
Applying Follow Up flags
Delivery & Expiry dates/times

Folders

Sort/Move/Delete messages
Create/Move/Rename/Delete Folders
Restore Deleted messages
Using the Field chooser
Define & Amend Views
Conversation view

Organising Mail

The Organise feature
Rules Wizard to control messages
For Junk email
Modify/Disable rules
Using Colours and Views
‘Out of Office’ messages

Find

Instant search
Advanced Find options
Creating Search Folders

Voting Buttons

Creating and Managing votes

Customisation

Personal folders
The Organize pane
AutoSignatures
Mailbox permissions
Customising Outlook Today

Archiving

Understanding PST files
AutoArchive settings and Archive Folders

Mailbox Cleanup

Viewing mailbox sizes

Course Materials

Enliten IT will provide each delegate with a workbook and other useful reference materials where applicable. These may be either paper based or in Adobe pdf format or a combination thereof.

“Relaxed, easy to follow, adapted to questions and needs of the trainees. Excel 2010 Intermediate”Relaxed, easy to follow, adapted to questions and needs of the trainees.

Additional Information

Customised Option If required you can customise the content to create your own course. Just “Pick ‘n’ Mix” content from the Introduction and Advanced courses and we will accommodate your requirements. Note: We only offer this Office 365 Outlook 2019 Introduction course on a private in-house basis. For pricing and availability just pick up the phone and call us on 0845 1085481.

Contact us to discuss your training needs...