Microsoft 365 Training Courses
Microsoft 365 is Microsoft’s cloud based subscription service packed with your familiar Office apps (Excel, Word, PowerPoint etc.) plus other productivity tools to help organisations securely collaborate together. So, if you are migrating to Microsoft 365 why not engage our training and consulting expertise to create bespoke training packages tailored to end-user adoption. Empower your employees to make the most of this great productivity suite using SharePoint, OneDrive, Teams, Forms, Yammer, Sway, Delve, Planner and Flow.
Say goodbye to 9-5 and hello to 365.

Microsoft Teams training course
1/2 - 1 day
Microsoft 365 is Microsoft’s cloud based subscription service. This Microsoft Teams training course will educate users in the basics of using Microsoft 365 and its MS Teams services and covers the role of Teams, Channels, Chat, File management, Meetings and Settings.
The topics can be changed to suit sessions within Microsoft 365 training – please refer to the Microsoft 365 End User course outline.
Download PDFWhat will you learn?
- Create and Manage a Team’s user base
- Work with Channels, Groups and Chats
- Communicate with colleagues via chat, audio and video meetings
- Manage file storage and collaborate on documents
- Manage settings and integrate with SharePoint and other Apps
Audience?
Course Contents
MS Teams Overview
- What is Teams?
- Accessing Teams and the Start Screen
Creating/Managing
- Creating a Team
- Public v Private
- Join/Favorite a Team
- Adding/Reordering/Leaving Teams
- Get link to a team
- Creating a Team from an Existing Team
- Themes
- Team Management
- Adding Members/Owners
- Member/Guest Permissions
- Profile Management
- Team picture
- Create/Manage Tags
Channels
- Creating/Managing/Viewing a Channel
- Private channels
- Favorites/Follow
- Get a link to a channel
- Adding & Managing Tabs
- Adding Uploaded Excel File to a Tab
- Interacting with Tabbed File
Chat
- Chats Vs Conversations (Posts) - differences
- Start a Chat
- 1-1, Group and Private chat
- Message the whole Team
- Add people to a Chat (inc. Guests)
- Screen sharing
- Formatting and Emojis, Mems, Stickers
- @mentions
- Mute/Hide Chats
- Converting Chats to Meetings
- Status indicators
Conversations (Posts)
- Conversation Thread
- Tag a Person, Channel, Team
- Like/Save/View messages
- Mark as unread
- Starting an On-Demand Meeting via Conversations
- Activity Feeds
Searching
- Find Chats, Files, People
- Using filters
- My Activity feed
- Search Commands/Modifiers
File Storage and Management
- Upload/Download files
- File Move/Copy/Rename
- Sharing files
- Make the File a tab
- Real time collaboration
- Delete/Recover a file
- Syncing
Video Meetings and Audio Calls
- Video/Phone settings
- Meetings/Conference Calls
- Scheduling and Joining Meetings
- Inviting & Adding people to meetings
- Adding guests
- Meet Now instant meetings
- Meeting options and controls
- Meeting tools – Whiteboard, Recording, Taking notes
- Share Desktop
- Using a OneNote notebook
Settings
- User Account settings
- Notification settings
- Team/Channel Analytics
- Archive/Restore a Team
Team Owner Options
- Adding Members/Owners
- Permissions – Owner, Member, Guest
- Change Team settings
- Privacy settings
- Profile management
- Code generation and Link creation
- Renew/Delete a Team
- Guest Invite process
Integration
- Review and Add available Apps
- App notifications to a Channel
- Integrate Bots e.g add Flow & Who Bot
- Connectors – Facebook/Twitter
Optional Topics
Teams and SharePoint
- Group site vs Team site
- Add Group calendar
- Team document library
- Additional SharePoint libraries/lists Pages
- Teams, SharePoint, OneDrive Interaction
- 365 Groups and Teams
Course Materials
“I very much appreciate it that the trainer took time to explain additional questions (not necessarily related to the topic of the course) related to my work. Great stuff!”Great stuff!