Novell GroupWise 7 Email course

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Overview

This document outlines the various different modules that are available for training.  All GroupWise 7 courses are fully tailored to client requirements, hence you can ‘Pick and Mix’ which topics to learn.  The length of any training will depend upon what modules are needed.

The content takes delegates from the basics of GroupWise email, calendar, resources and instant messaging through to more advanced features that enable the sharing and management of information and documents amongst users and remote working via WebAccess.

It also covers - accessing email and documents through a browser; using rules to manage GroupWise resources; customisation of the GroupWise environment, archiving and security issues.

Novell GroupWise 7 Email training courseAudience

Anyone who needs to fully learn how to use GroupWise 7 for email, notes, tasks and/or appointments.

Prerequisites

No prior knowledge of Groupwise 7 is assumed.

Course Contents (1 - 2 days customisable)

Section 1: Getting Started

Getting Started

  • Signing in
  • Modes: Online, Caching, and Remote
  • Customizing your Mode

What's New in GroupWise 7

  • Home View
  • Navigation Bar
  • Quick Spell Check 
  • HTML Signatures
  • Unicode Support
  • Inline Quotations
  • Prevent Images from Displaying
    in HTML Messages
  • Search Attachments
  • Multiple Calendars
  • All-Day Events
  • Group Labels
  • Global Signatures
  • Edit Corporate Distribution Lists

Exploring the Home View

  • Toolbars, Panels & Navigation Bar
  • Folder Context Toolbar
  • Display Options
  • Header
  • Panels

Getting Help

  • Help Menu Options
  • Menu Bar
  • What's This
  • Using GroupWise Cool Solutions

Section 2: Messaging

Viewing Messages

Reading Messages

  • Mailbox
  • Message Icons meanings
  • Using the Quick Viewer
  • Mail, Properties & Personalize Tabs
  • Viewing an Attachment

Using GroupWise Notify
Sending Messages

  • Toolbar options
  • Formatting in Plain Text and HTML Messages
  • Sending Other Message Items
  • Creating Checklist Items
  • Attaching File/s

Setting Send Options

  • General Send Options
  • Status Tracking Send Options
  • Security Send Options

Resending and Retracting Items

Using Auto-Signatures

  • Creating and applying

Creating Discussion Threads

  • Creating a Message Thread
    • Creating a Shared Folder
    • Creating a New Thread
    • Reading and Replying to a Thread

Using Routing Slips

  • Creating a Routing Slip
    • Creating a Routing Slip in a Message
    • Creating a Routing Slip Using
      the Address Book
  • Setting Up a Password
    • Tracking the Status of a Routed Item
    • Editing an Attachment in a Routing Slip
    • Marking a Routed Item Complete

Instant Messaging

  • Exploring GroupWise Messenger
    • Conversation Window
  • Logging In and Out
  • Adding and Organizing Contacts
    • Organizing Contacts
  • Sending Instant Messages
    • Sending a Message from the Contact List
    • Sending a Message to a Contact
      Not on Your List
    • Having a Group Conversation
    • Sending Broadcasts
    • Chatting
  • Formatting Messages
    • Changing the Font in an Open Conversation
    • Specifying Default Fonts
    • Using Emoticons
  • Sending E-mail Messages
  • Setting Your Messenger Status
  • Viewing Your Personal History
  • Saving and Printing Conversations

Section 3: Managing Contacts

Managing Contacts

  • Understanding Contacts and Address Books
    • Contacts Folder
  • Creating Contacts
    • Creating a New Address Book
    • Creating New Contacts
    • Editing Contact Information
  • Grouping Contacts
    • Creating a Personal Group
  • Viewing and Sorting Contacts
  • Filtering Contacts
  • Sharing Address Books
  • Using the Frequent Contacts Address Book
  • Tracking Communications

Printing Contacts from an Address Book

Importing and Exporting Address Books

Using LDAP to Access Directory Services

  • Adding an LDAP Directory Service
  • Searching Using a Directory Service
  • Adding a Directory Service Contact
    to an Address Book

Section 4: Calendaring and Tasks

Exploring the Calendar View

  • Navigating the Calendar View
  • Calendar Toolbar

Creating and Viewing Multiple Calendars

  • Sharing Calendars
    • Sharing Calendars using Proxy Rights
    • Changing colours in your calendars

Printing Calendars

  • Form
  • Content
  • Options

Scheduling Appointments

  • Scheduling a Meeting
  • Scheduling a Meeting with Someone
    Outside Your GroupWise System
  • Performing a Busy Search
  • Individual Schedules
  • Available Times

Scheduling Resources

  • Accepting and Declining Appointments
    • Viewing Accept and Decline Comments
  • Rescheduling Appointments
  • Posting Personal Appointments
  • Scheduling All Day Events
  • Setting Alarms

Assigning Tasks and Scheduling Reminder Notes

  • Sending a Task
  • Accepting a Task
  • Marking a Task Complete
  • Declining a Task

Posting Tasks

  • Delegating Tasks

Section 5: Managing and Customising

Using Your Cabinet

  • Organising Folders in Your Cabinet
    • Nesting Folders
  • Organising Items in Your Cabinet

Customising Toolbars

Customising the Home View

  • Adding and Creating Panels

Archiving

  • Archiving Items
  • Automatically Archiving
  • Reading Archived Items
  • Removing Items from the Archive

Creating and Using Filters

  • Basic Filtering
  • Advanced Filter

Finding Items

  • Find Results
  • Finding Text within an Open Item

Using the Trash

  • Empty Your Trash
  • Manually Emptying Your Trash

Using Folders

  • Creating Folders
  • Moving Items to Folders
  • Linking Items to Folders

Using Proxy

  • Setting Up Proxy
  • Accessing Another Person's GroupWise

Using Rules

  • Creating a Rule
  • Enabling & Disabling Rules
  • Manually Executing a Rule
  • Modifying Rules

Section 6: Security

Changing and Setting Passwords

  • Adding a Password to your Mailbox
  • Changing and Removing Passwords
  • Bypassing Passwords

Using Security Features

Marking Items Private

Selecting a Security Service Provider

Sending Secure Items

  • Digitally Signing or Encrypting Items

Receiving Secure Items

Using Security Certificates

  • Obtaining Public Security Certificates
  • Obtaining Your Own Security Certificate
    from a Certificate Authority
  • Selecting a Security Certificate to
    Digitally Sign an Item
  • Changing the Default Security Certificate Used
  • Customizing Your Own Security Certificates
  • Viewing the Details of Your Security Certificate
  • Changing the Name on Your Security Certificate
  • Viewing Trusted Security Certificates
    You Have Received
  • Changing Trust Levels from “Not Trust”
    to “Trust” for Previously Received
  • Certificates
  • Changing Trust Levels from “Trust” to “Not Trust”
    for Previously Received
  • Certificates
  • Verifying the Digital Signature of an Item

Protecting Against Junk Mail

  • Handling Junk Mail
  • Marking a Message as Junk Mail

Blocking HTML Images

Section 7: Remote Email Using WebAccess

Using WebAccess: An Overview

  • Understanding the WebAccess Interface

Using WebAccess Mailbox Features

  • Creating New Mail Messages and Attaching Files
  • Using Spell Check
  • Adding a Signature to a Message
  • Adjusting Message Options
  • Reading a Message
  • Opening and Saving an Attachment
  • Mailbox Control Buttons
  • Deleting and Undeleting Messages

Using Folders

  • Creating a Folder
  • Moving Items Between Folders
  • Sharing Folders
  • Accepting a Shared Folder
  • Posting Items to a Shared Folder
  • Using the Checklist Folder
  • Using the Work in Progress Folder

Using WebAccess Document Features

  • Searching for a Document
  • Searching Messages and Attachments

Using WebAccess Calendar Features

  • Scheduling an Appointment
  • Posting an Appointment
  • Accepting or Declining an Appointment
  • Performing a Busy Search

Managing Your Address Book and Contacts

  • Adding Contacts to an Address Book
  • Creating a New Address Book

Setting WebAccess Options

  • Creating an Out-of-Office Rule
  • Creating a Move to Folder Rule
  • Using Proxy

Using Internet Mail Accounts with GroupWise

  • Understanding IMAP4 Account Options
  • Understanding POP3 Account Options
  • Adding Internet Mail Accounts
  • Configuring Account Signatures
  • Customizing Internet Mail Account Folders
  • Downloading Items from Internet Mail Accounts
  • Deleting Items from Internet Mail Accounts
  • Sending Items from Internet Mail Accounts

Section 8: Document Management

Understanding Document Libraries

  • GroupWise Librarian
  • Reference Icons
  • Specifying Your Default Library

Adding Documents to Your Library

  • Creating a New Document
  • Importing and Copying a Document
  • Setting Property Fields

Using Document References

  • Creating & Deleting Document References

Sharing Documents with Others

  • Finding a Document in a Library
  • Find Results

Versioning

  • Creating Versions
  • Specifying Official Versions

Viewing Documents when the Network is Unavailable

  • Echoing Documents to Your Caching
    or Remote Mailbox

Integrating GroupWise with Your Applications

Checking Documents In and Out

Mass Document Operations

  • Managing Groups of Documents
  • Setting up a Mass Document Operation
  • Moving, Sharing, Copying & Deleting
    Groups of Documents
  • Modifying the Properties of
    Groups of Documents
  • Keyboard Shortcuts

Course Materials

Enliten IT will provide each delegate with a workbook and other useful reference materials where applicable.

Note:

We only offer Novell GroupWise courses on a private in-house basis. For pricing and availability just pick up the phone and call on 0845 1085481.

 


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