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Microsoft Outlook 2007 Introduction course
Download PDF version of Outlook 2007 Introduction course outline
Overview
This course covers the basic skills required to manage email messages and tasks efficiently.
Audience
This course is designed for people who rely on Outlook for e-mail communication both internally and with external customers.
Course Objectives
At the end of this course, delegates will be able to communicate with others inside and outside their company, manage messages effectively and apply a variety of useful time saving features.
Prerequisites
Delegates should be familiar with basic Windows concepts and usage.
Course Contents (1 day)
- Screen layout & Viewing panes
- E-mail
- Create, Reply & Forward
- Address books (global & personal)
- Handling message options
- Attachments - Send, Receive, Preview & Save
- Deleting items
- Printing messages
- Save Drafts
- Recall & Resend
- Inserting Hyperlinks in messages
- Using Spellchecker & Grammar
- Message Options
- Sensitivity & Priority
- Delay and Expirations
- Categories
- Read and Delivery Receipts
- Rich Text v Plain Text v HTML
- Applying Flags for Follow Up
- Delivery/Expiry dates
- Creating and managing folders
- Sort/Move/Delete messages
- Create/Move/Rename/Delete Folders
- Restore Deleted messages
- Using the Field chooser
- Define & Amend Views e.g.
Arrange/Group messages
- Organising Mail
- The Organise feature
- Using the Rules Wizard
- To control messages
- For Junk email
- Modify/Disable rules
- Using Colours and Views
- ‘Out of Office’ messages
- Find
- Instant search
- Advanced Find options
- Creating Search Folders
- Customising Outlook
- Personal folders
- The Organize pane
- AutoSignatures
- Mailbox permissions
- Customising Outlook Today
- Archiving
- AutoArchive settings and Archive
Folders
- AutoArchive settings and Archive
- Mailbox Cleanup & Viewing Mailbox Sizes
- Creating Voting buttons
- Managing votes