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Enliten IT has had a long standing reciprocal relationship with First Class Training and Consultancy.
First Class Training
First Class is a training and consultancy organisation focused on the achievement of business objectives through people. They work with organisations to promote a culture in which individuals and teams are focused towards the achievement of business objectives.
Training programmes are available in:
- Call centre and sales training
- Change management
- Coaching skills, individual coaching and life coaching
- Creating and maintaining positive working relationships
- Developing excellence in customer service
- Employment law training
- Health and safety, including COSHH, manual handling, risk assessment
- Interviewee skills
- Managing your team
- Meeting as a team
- Personal development, appraisal, communication & assertiveness
- Personal presentation
- Personnel policy review and implementation
- Planning induction
- Presentation skills
- Recruitment and selection
- Supervisor and management skills development
- Team building and psychometrics
- Telephone skills
- Time management
- Train the trainer
To find out more please click on the appropriate link and visit their web site.