First Class

Enliten IT has a long standing reciprocal partnership with First Class Learning and Development.

First Class is a training and consultancy organisation focused on the achievement of business objectives through people. They work with organisations to promote a culture in which individuals and teams are focused towards the achievement of business objectives.

Training programmes are available in:

• Call centre and sales training
• Change management
• Coaching skills, individual coaching and life coaching
• Creating and maintaining positive working relationships
• Developing excellence in customer service
• Employment law training
• Health and safety, including COSHH, manual handling, risk assessment
• Interviewee skills
• Managing your team
• Meeting as a team
• Personal development, appraisal, communication & assertiveness
• Personal presentation
• Personnel policy review and implementation
• Planning induction
• Presentation skills
• Recruitment and selection
• Supervisor and management skills development
• Team building and psychometrics
• Telephone skills
• Time management
• Train the trainer

To find out more visit their web site at http://www.firstclass-training.co.uk/